Privacy Policy
Branneky Hardware respects your privacy and is committed to protecting your personal information. We may collect information such as your name, phone number, email address, and other details required to complete firearm transfers and related services in compliance with federal and state law. Information may be collected in person, by phone, through our website, or from transferring dealers for the purpose of completing a requested service.
We use customer information solely for legitimate business purposes, including notifying customers when a firearm transfer has arrived, providing pickup instructions, communicating about services you have requested, and complying with legal and regulatory requirements. We do not use customer information for marketing purposes without explicit consent.
If you provide your phone number, you may receive transactional text messages related to your firearm transfer or requested services. Message frequency may vary. Message and data rates may apply. You may opt out of text messages at any time by replying STOP, or reply HELP for assistance. We do not sell, rent, or share phone numbers for marketing purposes.
We do not sell or trade personal information. Information may be shared only with service providers necessary to operate our business or when required by law. We take reasonable measures to protect customer information from unauthorized access, disclosure, or misuse and retain information only as long as necessary to fulfill business and legal obligations.
You may request access to or correction of your personal information or opt out of communications at any time by contacting Branneky Hardware directly.
SMS Consent for Branneky Hardware FFL Services
Branneky Hardware provides optional SMS text message notifications to customers related to firearm transfer services.
Customers voluntarily provide their mobile phone number in person during the firearm transfer process and verbally consent to receive SMS notifications regarding the status of their transfer, including notification when a firearm has arrived and pickup instructions.
SMS messaging is optional and is not required to complete service. Customers may opt out of receiving SMS messages at any time by replying STOP.
Messages are transactional in nature, sent one-to-one, low volume, and are not used for marketing or promotional purposes.
For questions, customers may contact Branneky Hardware during normal business hours.
Verbal Consent Script used in-store:
"Would you like to receive a text message notification when your firearm transfer arrives?
Providing your mobile number and receiving SMS messages is optional and not required to complete your transfer.
If you agree, we will send you a text when your firearm arrives and pickup instructions.
You can opt out at any time by replying STOP."
Consent is collected verbally in person and documented at intake.
